Shipping
PLEASE NOTE!
Each coat is handmade to order in the UK.
Please allow 5 - 7 working days for your coat to be made and shipped.
Once shipped, please allow:
3 - 5 working days for UK shipping.
10 - 14 working days for INTERNATIONAL shipping.
SHIPPING PRICING:
UK wide shipping:
£3.50 for orders UNDER £25
FREE for orders £25 and OVER. ( 48hr Tracked ) inc. P&P
EUROPE International shipping:
£6 for orders UNDER £25
£10 for orders £25 and OVER. ( International Tracked ) inc. P&P
REST OF WORLD International shipping:
£10 for orders UNDER £25
£20 for orders £25 and OVER. ( International Tracked ) inc.P&P
**Orders shipped outside the UK may be subject to import duties, taxes, VAT, and customs handling fees. These charges are determined by the destination country and are the responsibility of the customer.**
RETURNS POLICY
We want you and your pup to love your Oooh! Dog Coat.
Returns are accepted within 30 days of delivery.
• Customers are responsible for return shipping costs
• Items must be returned in original, unused condition
• No restocking fee will be charged
• We do not have any final sale items
If you would like to request a return, please contact us at:
ooohdogcoats@gmail.com
Once your return is received and inspected, your refund will be processed.
CUSTOM FIT NOTICE
Since each custom fit coat is made to measure, we're unable to offer refunds on orders with this add-on. The unique tailoring means every coat is one of a kind for your dog!
Make sure your measurements are spot-on and double and triple check before you order!
Funky prints. Warm dogs.